Getting a CRM education...
One of the points I made in a recent post on CRM requirements specification, was the part that education plays in CRM requirements gathering. In brief, the more people understand about the use of CRM technology, the better their contribution to the requirements gathering process.
CRMFYI Welcomes Model Metrics as a Sponsor
I want to extend a warm welcome to Model Metrics as a sponsor of CRMFYI. Model Metrics is a Salesforce.com Premier Consulting Partner, which means to you is that Salesforce is not one of the things they do, it’s all they do. They have a great team...
Read more about CRMFYI Welcomes Model Metrics as a Sponsor...Employee Performance Made (Much) Easier
A couple of months ago, I talked about how important managing employee performance was to the overall success of the business. If anything has changed in those last two months, it is that employee performance is a bigger deal than ever. If you own...
Read more about Employee Performance Made (Much) Easier...How to make a field Read-only in Salesforce.com
A few days ago I got an e-mail asking for some help in Salesforce.com - How to make a field as Read only in GUI. For ex: In Account Tab, i want to make a Phone Field as Read Only in GUI. when we click on Edit on an Account, in that I want to...
Read more about How to make a field Read-only in Salesforce.com...Research Question Mindmap Experiment
My project team is in the beginning stages of running some in-home research interviews right now, so I’ve been preparing the questions we want to ask and the activities we might want to try. I brainstormed, wrote lots of ideas down on stickies,...
Read more about Research Question Mindmap Experiment...Backup Your Blogger Blog in a Click
Learn how to create a backup of your blogger blogs in a click. You can download the entire blog to your hard drive or merge it with another blog online. The Import & Export feature in Blogger is now live and can be accessed from the Settings tab...
Read more about Backup Your Blogger Blog in a Click...Search Success with Google AdWords
The Salesforce for Google AdWords hands-on lab was one of the most impacted sessions of Dreamforce 2007. Unlike many of the track sessions which will be posted to YouTube and/or Google Video this week, a hands-on lab doesn't lend itself well to an...
Read more about Search Success with Google AdWords...