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Gmail Outage Raises Concerns for Small Business

Latest Gmail Outage Raises Concerns for Small Business Sometimes, your greatest assets can become costly liabilities. Google's remarkable success and rapid growth over the past few years may have set the bar too high for customer expectations of their applications, particularly Gmail. A recent outage on the popular email server, which is in a SAAS format (Software as a Service), caused thousands of headaches when users went an entire day without functional Gmail. Google's credibility took a hit.


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How to buy SaaS Applications


This week I was delighted to join MR Rangaswami, CEO of Sandhill Group, David Knight, SVP at WebEx, and Ken Rudin, CEO of LucidEra for a spirited discussion on how Software as a Service is transforming the software buying cycle. The webcast...

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Sage Advice


I've written quite a bit about Software as a Service and channels as it is one of my top areas of interest - from my personal experience at Trigo, Postini and Intacct the prevailing wisdom that SaaS and channels don't mix just doesn't make sense....

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