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Document Management


An effective document management practice allows an organization to confidently check it has a complete inventory listing, without the need to physically or manually check assets. Find the latest IT document management information, including whitepapers, reviews, news, tips and other resources.

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Accessible View: An ARIA for web search


From time to time, our own T.V. Raman shares his tips on how to use Google from his perspective as a technologist who cannot see -- tips that sighted people, among others, may also find useful. In the spirit of a recent post discussing some of our...

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Why vendors may learn to love independent CRM cons


I get the impression that most CRM vendors are at best deeply suspicious of CRM consultants. Not surprisingly, as a CRM consultant myself, I’d argue the negative impression is undeserved, and that we provide considerably more benefit to vendors than...

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